Improving Administrative Roles

What we can do to improve the administrative roles in your company:

• Hiring support aimed at finding prospects with the right attitude to succeed in the administrative field
• Assistance with the execution of a specialized onboarding programme
• Appearance, grooming and etiquette training interventions
• Creating a welcoming reception area
• Organizing physical work spaces to encourage work efficiency
• Setting standard procedures for interactions with internal and external customers
• Establishing proper guidelines for communication both in writing or over the telephone
• Using Microsoft Office Suite and other readily available computer programmes to record, track and share information
• Preparing filing systems and procedures
• Training on use of office equipment
• Customer service tips and strategies